Tests.com operates an online platform for practice tests and test-preparation resources, organized by subject and category. The service runs on an email-only support model, with customer service hours Monday through Friday (8am–5pm EST). This is a deliberate trade-off: reduced support overhead contributes to keeping prices low, but introduces latency in issue resolution compared to synchronous channels.
The platform has received an Academics' Choice Smart Media Award for its site and test preparation system, and holds a BBB business review seal. Industry verticals are Education and Test Preparation. No scale metrics, team size, or funding details are publicly disclosed.
